You also have 24×7 access to our technical team, trained professionals here to assist in making your experience smooth and trouble-free. Whether that means customizing Mytruehotel to reflect your needs or consulting on how best to augment it with new capabilities.
Whether you’re new to Mytruehotel or have used it for years, our support services and solutions help assure that everyone at your property uses it to its fullest potential.
So whether you need to train new seasonal staff or simply want to learn how to take advantage of new Mytruehotel software features & solutions, we’re here to help. Via easy online meetings or over the phone.
You’ll have a dedicated implementation advisor whose job it is to work with you from deployment forward—your Account Manager is with you for as long as you subscribe to Mytruehotel. No trouble-shooting or self-help phone messaging— just real people who have a stake in your success.
Just sign into your account to access the online Knowledgebase* built into Mytruehotel that contains user guides, on-demand videos, FAQs and more resources to keep our customers updated and informed.